INX makes it easy to contact us for assistance. You can send all support to a single, easy to remember address, and we'll take care of the rest.
In most cases, it's preferable to get in touch with us via e-mail. In all cases, we will require ticket numbers before procceding, and email helps to facilitate that.
Emergency 24x7x365 Support
Emergency support is available for registered INX participants. Again, it is advised that you log a ticket before using the phone as we will still need a ticket number to proceed.
Technical Support Summary
Email:
ops@inx.net.za
Phone:+27 10 500 1200
Hours:09:00 to 18:00 UTC+2, Monday to Friday
24h Emergency:+27 11 568 1166
